Welcome to Axon's ACEIP US Enterprise Transparency Portal

Learn about our Axon Customer Experience Improvement Program (ACEIP) and upcoming ACEIP Basic use cases.

The Axon Customer Experience Improvement Program (ACEIP) enables US Enterprise Customers to actively contribute to the responsible evolution of Axon's public and workplace safety technologies. Through this voluntary program, participating customers securely share transformed data to help improve product accuracy, reliability, and effectiveness while maintaining the highest standards of privacy and data protection. The ACEIP Transparency Portal serves as a public resource outlining each approved use case within the program, detailing what data is used, how it is protected, and the specific benefits it delivers to agencies and the communities they serve.

What is ACEIP?

ACEIP is a voluntary program that allows Axon to use Customer Content in a secure and controlled manner to accelerate Axon's development of technology, such as building and supporting automated features, aiming to increase safety within communities and efficiency in public and workplace safety. Access to Customer Content in Axon Cloud Services, voluntarily shared with us and securely protected, helps us create the best solutions possible.

Customers can participate in the ACEIP in two ways:

ACEIP Basic

Our primary improvement program, which relies on more extensively transformed data. You can find our active and

upcoming use cases linked below. Privacy preserving techniques remove connections to specific customers and individuals.

ACEIP Custom

Enables product improvements that cannot be accomplished with the limitations transformed data in ACEIP Basic. In this type, the data may be a copy of certain segments or elements of Customer Content. Specific, separate agreements govern each ACEIP Custom scenario.

Please visit https://www.axon.com/aceip to find more details on the program and participation opportunities.

Our Commitment to Transparency

This Transparency Portal provides information on how ACEIP Basic data is being used when collected from US  Enterprise Customers. It also provides detailed information on the purpose of such use, privacy preserving extraction technique (If applicable), and relevant data protection practices. As a reminder, Participants, may withdraw from ACEIP at anytime. For more information on ACEIP or to submit a request to withdraw from ACEIP visit https://www.axon.com/aceip.

Regulatory Compliance Framework

ACEIP use cases are reviewed by Axon's Privacy Team in accordance with the following regulations and standards. This list is not exhaustive and may evolve as new privacy, data protection, and artificial intelligence laws are enacted.

HIPAA Compliance

FERPA Compliance

U.S. State Privacy and AI Law

GDPR Ready

List of Use Cases

Currently, there are no Use Cases for US Enterprise Customers. Interested in participating? Please contact aceip@axon.com.

Comments or Further Questions?

We value your feedback and are committed to addressing any questions or concerns about ACEIP for law enforcement agencies, please contact aceip@axon.com. Looking for another ACEIP region or sector? Please visit our ACEIP page at https://www.axon.com/aceip.

Resources